Start with a proper handover
Walk through the property, record instructions and agree how visits, staff and maintenance requests will be handled. A starting report is signed by you and JAMES.
Care for your Cape Town home
When you travel,
home is still cared for.
JAMES provides a practical home-care service for Cape Town homeowners who are away. An agreed handover, weekly property visits and clear condition updates help keep the details in view until you return.
A clear home-care routine
The house is yours.
The practical details, looked after.
The service is agreed with you before departure. JAMES can coordinate your existing household staff or discuss service providers for work you approve.
Weekly visits and updates
A weekly visit includes a property inspection and condition report. Cleaning, garden care and minor maintenance can be coordinated within the agreed brief.
Options and costs first
Contractor options and costs are presented for your approval before minor work is arranged. Major maintenance and third-party services are quoted separately.
Prepare the welcome home
By request, cleaning, fresh linen, groceries, flowers, garden and pool checks, climate settings or a dinner arrangement can be coordinated for your return.
A considered arrangement
From handover
to homecoming.
Agree the scope and reporting routine around your property, your instructions and the time you will be away.
- 01
Walk through your home
Share the property details, departure and return dates, household instructions and the support you would like.
- 02
Agree the service
Confirm the visit routine, reporting, coordination boundaries and pricing before the service period begins.
- 03
Stay informed while away
Receive the agreed condition updates. Any work beyond the brief is discussed with you before it proceeds.
Practical questions
Know what to expect.
How often is the property visited?
The published basic home-care service includes one property visit each week, with a condition inspection and written report.
Does home care include repairs?
JAMES coordinates minor maintenance requests, but does not begin unapproved work. Contractor options and costs are shared for your approval; major work is quoted separately.
What does the service cost?
Published monthly rates differ for houses and apartments. One-off handover, return preparation and optional household services are listed on the Cape Town home-care pricing page.
For homeowners travelling away
Leave with a plan.
Return to a welcome.
Tell us about your property and how long you expect to be away. We can talk through the service and the current published fees.